Last updated: December 27, 2025

Privacy Policy

Welcome to TH OFFICIAL (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from thofficial.com.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Account or order-related details
Communication records with our support team

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

1.3 Payment Information

TH OFFICIAL does not collect, store, or process your debit/credit card or banking details. All payments are securely processed through authorized third-party payment service providers, including PayFast and other supported payment channels.

Payment data is handled directly by these providers in accordance with their security and privacy standards.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and deliver our digital products and services
To process orders, payments, and transactions
To communicate order updates and respond to inquiries
To improve website performance and user experience
To prevent fraud, abuse, or unauthorized activities

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Analyze website traffic and usage patterns
Improve functionality and performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Trusted service providers (such as hosting, analytics, and payment processors)
Legal or regulatory authorities if required by applicable law
Third parties with your explicit consent

5. Data Security

We implement reasonable technical and administrative measures to safeguard your personal information against unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure. By using our website, you acknowledge this risk.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of promotional communications

You may contact us to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their policies separately.

9. Children’s Privacy

Our services are intended for users aged 13 years and above. We do not knowingly collect personal information from children under the age of 13.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.