Last updated: December 27, 2025

Return Policy

Thank you for shopping with TH OFFICIAL. Please read this Return Policy carefully before making any purchase, as it explains how returns are handled for our digital products and services.

1. Nature of Our Products

All products and services offered by TH OFFICIAL are digital and non-physical. This includes, but is not limited to:

• Discord bot development and hosting
• Pre-made Discord bots
• Software license keys
• Digital game accounts and in-game items
• Boosting and other digital services

Because these products are delivered electronically and/or access is granted instantly, they cannot be returned once delivered.

2. No Returns Policy

Due to the digital nature of our offerings, we do not accept returns for any products or services once:

• The digital product has been delivered
• Access credentials, keys, or files have been shared
• A service has started or been completed

All sales are considered final.

3. Exceptions

Returns are generally not applicable to digital goods. However, in rare cases, we may review an issue if:

• The product was not delivered at all
• Incorrect product details were provided by us

Such cases are reviewed strictly for resolution support only and do not guarantee a return or refund.

4. Customer Responsibility

It is the customer’s responsibility to:

• Review product descriptions carefully before purchase
• Ensure compatibility and requirements are met
• Understand that digital products cannot be returned

5. Contact & Support

If you experience any issue with your order, you may contact our support team for assistance:

• Email: thleader@thofficial.com
• Discord: thleader208
• Telegram: thleader208

Our support team will make reasonable efforts to assist you and resolve any genuine issues.

By purchasing from TH OFFICIAL, you acknowledge that you have read, understood, and agreed to this Return Policy.